Frequently Asked Questions

Opening an account at AxeCasino takes about 30 seconds. Just click the 'Sign Up' button in the top corner and fill in all the required information. After that, you’ll receive an email with a verification link that needs to be clicked to verify your email address. Once your account has been verified, you can start playing right away.

The fastest way to reset your password is to click 'Log In', then the 'Forgot Password?' link. You will then receive an email with a link to create a new password. It takes about 30 seconds to do. If you can't reset the password yourself or you can't get into your email account, contact our customer care team via live chat or email support@axecasino.com and once we've confirmed you are who you are, we can reset your password.

Just sign in, go into your personal profile 'My Account', then click the 'Add Currency' button and select a currency from the dropdown menu. Catering to online casino players worldwide, we accept deposits in a variety of currencies, including American dollars, Canadian dollars, New Zealand dollars, Euros, British pounds, and more. Apart from conventional money, we also support all major cryptocurrencies, such as Bitcoins. Choose your preferred currency and gamble away at our casino online!

After adding another currency, simply click 'Select' next to the currency that you want to be active.

You can check available options for deposits and withdrawals at our payments page.

We don't have a minimum deposit amount. However! Payment providers may have a minimum transaction they will work with. So look at the payment table on your account profile and see what their minimum transaction amount is.

At Axecasino, we process withdrawal requests almost instantly. Most of the time, releasing money to your card or e-wallet only takes a few seconds or hours, depending on the withdrawal method. The only exception is the first withdrawal. When cashing your winnings for the very first time, you'll have to wait a bit longer than usual because our online casino needs some extra time to verify your identity and make sure it’s really you who’s claiming the money.

No problem! Just contact our live chat support, or send us email at support. And we will reply you quickly, just test it yourself!

Axecasino offers a fantastic selection of online casino entertainments to meet all tastes. You won’t find such an abundance at any other online casino. Vibrant slots, table classics, bingo, games with live dealers...You name an online casino game - and we have it! We don’t work with mediocre software companies. Instead, we only partner with the industry’s top-tier software providers, such as Microgaming, Playtech, BetSoft, SoftSwiss, NetEnt, Endorphina, Quickspin, Play’n Go, Amatic, Big Time Gaming, Evolution Gaming, to name a few. Games from these big-name brands have stunning visuals, absorbing animations, amazing soundtracks, and - of course - juicy money rewards.

Yes. Axecasino is a legitimate and trustworthy casino online operator. With the Curacao eGaming License under its belt, Axecasino complies with the global gambling practices and guidelines. Being the best online casino in the igaming scene, we only team up with licensed software suppliers and payment method providers. We go to great lengths to protect our player’s personal data and banking information. In this regard, we’re the best online casino one can think of.

Absolutely! At our best online casino, you can play any online casino game in demo mode. Instead of making real-money wagers, you’ll be playing with an unlimited stack of virtual coins. You can’t run out of virtual coins. Play as long as you please!

To access real money games at our online casino real money, you need to be over 18 years old. Plus, you need to register an account to confirm your identity. Signing up with the Axecasino online casino is a matter of minutes. Fill out a few required fields, wait for the confirmation email, and you’re done! Joining the real online casino has never been easier!

Player safety is Axecasino’s No.1 priority. We realize that safety on the web is the building brick which lies at the core of your gambling experience. If a player worries about their data or money, they can’t properly concentrate on anything else. Axecasino is using the time-tested SSL encryption algorithm which ensures the complete privacy of your online transactions. Your sensitive information is safe with our online casino!

Upload all the necessary documents straight into your personal profile. Once you have signed in, go to the 'Documents' page to upload.

It is usually done right after you upload or request to check the documents, although sometimes this procedure may take up to few hours. If document approval is taking too long, just email support@axecasino.com or contact us via live chat.

You can check the status of your documents on the same page where you upload them, i.e. in your Personal Profile. Simply choose the 'Documents' tab to see it.